FREQUENTLY ASKED QUESTIONS

Unfortunately, we cannot give you a ride to Fred Meyers because we do not drop off at commercial locations. We can pick you up from Fred Meyers and drop you off at home!

We are constantly updating the boundary and are open to suggestions! If your home falls outside of where we serve, and you would like us to review the boundary, please email saferide@oregonstate.edu with your full address.

You can write to us at saferide@oregonstate.edu or come by our office SEC 108B.

We will ask that you identify the item in detail before it can be given back. 

No, you can be given a ride to and from campus as well as several other areas in Corvallis/Philomath. We can pick you up from anywhere, and can drop you off at any campus or residential location within Corvallis/Philomath. Check out our zone map.

You can call our feedback number (541) 737- 5100 or write to saferide.feedback@oregonstate.edu. This number is just a voicemail box, so leave us a message of your feedback anytime. With either mode, please include information about your ride like the date/time of your ride, as well as the van number (there is a sign on the back of the van that notes the number), that is the most helpful! We take your feedback seriously and if possible will have formal follow up with the driver.

OSU students on the Corvallis campus with an active ONID may use ASOSU SafeRide. As a student fee-funded service, OSU policy does not permit SafeRide to be used by faculty or staff.

There are many reasons! Some examples include:

  • The number of vans we have operating that night. Some nights have more vans than others due to demand trends. For example, Sunday we operate fewer vans than we do on a Friday.
  • Changes to the schedule. Occasionally, we do have staff who call in sick or have a last-minute complication with their shift. We try as best as we can to find a replacement but occasionally we must operate with less vans due to staffing.
  • A variety of issues come up during operations and some require us to have a van offline until the issue is resolved.
  • We are legally obligated to take rest breaks during the shifts. This means that for about two hours throughout the night we have 15-minute times where one van is not operating.
  • Weekends (Friday/Saturday) in general are usually busy for us! Some weekends like Halloween are even busier than normal.

SafeRide operates every day, during the regular academic year (fall, winter, spring terms) from 8:30pm-1:00am. We are closed when the university is closed for holidays or inclement weather closures.

Dates ASOSU SafeRide will not be operating in the 2018 - 2019 academic year:

  • Veteran’s Day
  • Thanksgiving Break (Wednesday through Sunday nights)
  • Winter Break
  • MLK Jr. Day
  • Spring Break
  • Memorial Day Weekend (Friday through Sunday nights)
  • Summer Break

For each ride request, we can pick up a maximum of 4 people.

It depends on how severe the roads are. Our student leadership team will consult the professional staff coordinator to decide. However, if OSU decides to close campus for inclimate weather, then we will also stop service for the day(s) campus is closed. We will always try to post an announcement on our app for any updates to service throughout the year.

We usually have our application for drivers open year round! To see any current openings we have for student positions, please check out our listings on the OSU Jobs page.

We will take our last ride requests at 12:59am.  We will then pick you up as long as your pick up ETA is before 1:45am. Unfortunately, due to employment regulations we cannot have our drivers picking up riders past this time.  

We do not actively request student ID’s from our riders. However, you should always have your OSU ID on you when utilizing OSU services in the event verification is requested.

The van probably didn’t miss you. It is very likely that is not the van assigned to pick you up.

When you call in, we will give you your pick up ETA over the phone. We encourage you to wait outside 4-5 minutes before your wait time. At the time of your request you can ask to have your mobile number input for updates to be texted to you. However, for the most updated information and on-demand vehicle tracking, as well as fastest service, please download our app!

Unfortunately, the app is not perfect! You are always welcome to call our office, (541) 737-5000, to submit your ride or ask for assistance with your app.

If you want to provide feedback to our app developers, please take screenshots of your issue and send it to saferide.feedback@oregonstate.edu

We are located in the Student Experience Center in the ASOSU Suite (SEC 108). ASOSU SafeRide is to the right after you enter the suite.

Yes, we are an inclusive service. We do have some policies around intoxicated riders. As long as you can do the following, you can ride with us:

  • You are able to physically get into the van on your own
  • You are coherent
  • You are able to confirm your final destination
  • You follow all requests of the drivers and abide by all other OSU student conduct code policies

If you are not able to do the above items, then we unfortunately need to refuse service. However, we will not just leave overly intoxicated students. Staff are trained to assess if a medical evaluation is needed and on what other ride options are available in Corvallis.

Please don’t! We use university operated vehicles, we also need to follow federal drug laws as a federally-funded institution.

Any sort of alcoholic beverages, marijuana, or other drugs are not allowed in the vans. If we suspect you are carrying these items, we will ask for them to be disposed of before entering the van. Failure to adhere to this request will result in refusal of service.